Question 1

What services does AMAX Intelligence offer?

Accepted Answer

We offer five core services: web design, app development, AI/N8N automation, UI/UX design, and ongoing maintenance. Whether you need a brand-new website, a mobile app, or enterprise automation workflows, we are here to help.

Question 2

Can you work with our existing design files?

Accepted Answer

Absolutely. We accept design files in Figma, Adobe XD, Pencil, and other formats, faithfully translating them into production code. Alternatively, our designers can lead the entire design process from scratch.

Question 3

Do you have industry-specific solutions?

Accepted Answer

We have served clients across e-commerce, SaaS, manufacturing, food and beverage, education, and government sectors. Every project begins with a deep dive into your business—no cookie-cutter templates.

Question 4

Can I update the website or app content myself after launch?

Accepted Answer

Yes. For most projects we build a CMS (content management system) back-end so you can update articles, images, and products without any technical knowledge.

Question 5

Do you work with overseas clients?

Accepted Answer

Yes. We have experience serving clients outside Taiwan. We communicate flexibly in both Chinese and English, and are comfortable with video calls and async collaboration.

Question 6

How long does a typical project take?

Accepted Answer

It depends on scope. A small brochure site takes 2–4 weeks; a standard website 4–8 weeks; a complex e-commerce platform or custom system 8–16 weeks. We provide a detailed timeline during the proposal stage.

Question 7

How do we get started?

Accepted Answer

The easiest way is to fill out our contact form or reach us on LINE. We will respond within 1 business day and schedule a free 30-minute discovery call.

Question 8

What should I prepare for the first consultation?

Accepted Answer

No technical preparation needed. Just have a rough idea of your business goals, budget range, and ideal launch date. We will guide the conversation from there.

Question 9

Can I change requirements after receiving a quote?

Accepted Answer

Before signing, you can freely adjust the scope. After signing, minor tweaks are covered in the contract; significant additions will be evaluated for a transparent supplementary quote—never hidden charges.

Question 10

What do I need to do during development?

Accepted Answer

Roughly 30 minutes of weekly sync meetings, reviewing design or feature milestones, and providing content assets (copy, images). We keep interruptions to your daily operations minimal.

Question 11

What happens if issues are found during acceptance testing?

Accepted Answer

We compile a punch list and fix everything within the agreed timeline. Bug fixes within the contracted scope are at no extra charge; new feature requests are evaluated separately.

Question 12

How is payment structured?

Accepted Answer

We use milestone-based payments: 30% on signing, 30% after design approval, and 40% on final delivery. This protects both parties throughout the engagement.

Question 13

How do you price your services?

Accepted Answer

We use transparent, itemized quotes based on project size, number of pages, and feature complexity. After a free consultation we provide a written quote—no hidden fees, every line item explained.

Question 14

What is the minimum budget?

Accepted Answer

Our Starter plan for web design begins at NT$15,000, covering up to 5 pages with responsive design and basic SEO. More complex requirements are quoted individually; we recommend a free consultation first.

Question 15

Are there ongoing costs beyond development?

Accepted Answer

Typically: domain registration (~NT$400–1,000/year), hosting/cloud fees (varies by traffic), and an optional monthly maintenance plan. We outline all potential costs during the proposal.

Question 16

Is there a monthly retainer option?

Accepted Answer

Yes. Our maintenance retainer covers security updates, performance monitoring, content updates, and emergency support. Pricing is customized to your service scope—contact us for details.

Question 17

Can I pay in installments?

Accepted Answer

Our standard contract already splits payment into three milestones. For large enterprise projects with special financing needs, we are open to discussing alternative arrangements during contracting.

Question 18

What is your primary tech stack?

Accepted Answer

Front-end: Next.js (React) + TypeScript + Tailwind CSS. Back-end: Supabase (PostgreSQL) or Node.js. Mobile: React Native. AI automation: N8N core, integrated with OpenAI, Claude, and other models.

Question 19

Will I receive the source code after the project?

Accepted Answer

Yes. Delivery includes the full codebase (including a Git repository) and technical handover documentation, so you or your engineers can maintain it independently going forward.

Question 20

How do you ensure website security?

Accepted Answer

We apply HTTPS/SSL, database Row Level Security (RLS), environment-variable secret management, and regular dependency updates. Clients with special compliance requirements (e.g. ISO 27001) are welcome to raise them during the discovery call.

Question 21

How is your website performance and SEO?

Accepted Answer

Lighthouse Performance 90+ is our baseline target. We leverage Next.js Server Components, image optimization (WebP/lazy-load), and CDN deployment. SEO coverage includes JSON-LD structured data, Open Graph tags, sitemap, and robots.txt.

Question 22

Can you integrate third-party services?

Accepted Answer

Yes. Common integrations include payment gateways (Stripe, NewebPay), email services (Resend, SendGrid), analytics (GA4, Mixpanel), CRMs, and LINE Official Account APIs. Let us know your specific needs during the discovery call.

Question 23

Where are you located? Can we meet in person?

Accepted Answer

We are based in Taipei. Clients in the Greater Taipei area can arrange in-person meetings. Clients elsewhere in Taiwan or overseas typically meet via video call—equally effective.

Question 24

Will you sign an NDA?

Accepted Answer

Yes. If confidentiality is required, we sign an NDA before the engagement begins, protecting your business information and technical details.

Question 25

How long is the post-launch warranty?

Accepted Answer

Warranty periods range from 30 to 90 days depending on your plan tier. Within the warranty period, functionality issues and bugs are addressed as a priority at no extra charge. After the warranty, a maintenance plan is available.

Question 26

Do you take sub-projects or module outsourcing?

Accepted Answer

Yes. If you have an in-house team but need help with specific modules—API development, front-end components, automation scripts—we accept modular outsourcing. Contact us to discuss.

Question 27

How do I know if you are the right fit for my project?

Accepted Answer

The quickest way is a free 30-minute consultation. We will honestly tell you whether your requirements fall within our expertise, and if they don't, we will say so directly rather than waste your time.

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